What is personally identifiable information?
Marvin can automatically detect and remove any mention of personally identifiable information (PII) in transcripts, audio and video recordings. PII includes names, email addresses, and other sensitive information – such as age, gender, race, etc.
You can use this feature to ensure that your research complies with data privacy regulations like GDPR and HIPAA*.
*Only users on an Enterprise plan have access to this feature.
How do I mask PII?
Go to the 'Files' tab in your project and locate the video or audio you want to redact. Click 'Hide participant's personal info'. You'll see this option for every file.
You can also do hide sensitive information within the Annotation tool. You’ll see the Annotation tool when you click on any file.
Click 'All actions' and select 'Hide participant's personal info'.
What kind of information can I mask?
In both cases, you will have these options to mask the following information:
Blur the video: You can choose to blur the faces of the people in the video or the entire video.
Remove video and audio: This will retain only the transcript and call notes
Mask speaker voice: This will distort the voice of all participants to make them unrecognizable
Remove PII: You can also choose to remove specific information. The list is visible on the page and in the images below
Confirm the changes
Once you’ve selected the changes you want to make, click 'Reprocess file'. Confirm the change by selecting 'Yes, proceed' in the next step.
Once the PII redaction features are selected, Marvin will process the file automatically.
Marvin securely deletes the original video files after processing, and we will only store the PII-redacted version. This action is not reversible.
Processing multiple files together
You can mask PII in bulk rather than repeating this process for each file. In your project, select all the files and click 'Hide participant's personal info' in the toolbar.
You can now share your research without revealing any sensitive information.